Before You Ticket - Check It! (6)

Please look through our list of common troubleshooting steps below before submitting a ticket. Also please remember we require a your email address associated with your Rising account for any ticket issues. Your email address must be valid.

Issues Receiving Addons - Purchased and Not Received

Modified on 19 Oct 2023
Issues with Emotes - Purchased but Inaccessible

Modified on 19 Oct 2023
Technical Issues - Game Isn’t Working Properly

Modified on 19 Oct 2023
Issues Receiving Favor Points - Purchased and Not Received

Modified on 19 Oct 2023
Device Compatibility

Modified on 19 Oct 2023
Reporting: Alternate Accounts

Modified on 19 Oct 2023